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Products and Services

Everything you need to engage your members and build your business:

As the communication platform and staffing solution for your gym, we support your team’s sales and customer service efforts so you can focus on the fun stuff! Every interaction customers have with your club is an opportunity, a chance to build upon a customer relationship or create a great first impression.

  • Clients Nationwide
  • Nurtured Leads
  • Calls Handled
  • Booked Appointments

GymAnswering

Gym Answering Services by HelloGym

Inbound answering service. When inbound calls are not answered at the club level they will be forwarded to our call center where one of our call agents will assist them. Service includes appointment booking, updating member’s billing info, and taking payments.

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GymPhone

Gym Phone Services by HelloGym

Business class VOIP service with call recording, reporting and phone app.

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GymChat

Gym Chat Services by HelloGym

Chat widget embedded in the club’s website where members or prospects can chat live with an agent. Service includes appointment booking, updating member’s billing info, and taking payments.

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GymMarketing

Gym Marketing Services by HelloGym

Our marketing team runs social media ads (Facebook/Instagram) to promote both brand awareness for the club and drive more quality leads.

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GymCoaching

Gym Coaching Services by HelloGym

Our coaching team works with managers and trainers who are struggling with sales. Training is 2x/wk for 30 minutes. Training topics include:

  • Membership greetings
  • Qualifying prospects/ finding their goals
  • Giving membership tours
  • Generating member referrals
  • Booking PT consultations
  • Performing PT consultations

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GymLead

Gym Lead Services by HelloGym

Lead follow-up service.

  • New Leads are nurtured with a series of live phone calls, texts and emails.
  • Booked appts receive reminder texts before their appointment.
  • No-show or cancelled appts are nurtured with a series of texts to rebook.
  • Prospects who do not convert from either a trial membership or a membership tour are nurtured with SMS and Emails
  • Trial memberships are nurtured during their trials with call to actions
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GymVid

Gym Video Services by HelloGym

A Customized welcome video thanking the prospect for booking an appointment:

  • Increase the show rate of your booked appointments with your own personal video message, automatically sent via MMS after a prospect books a tour.
  • Adds the ability for prospects to easily add the date and time of the appointment to their calendar.
  • With convenience, record the video on your phone and upload to your portal.
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Engage. Retain. Grow.

Engagement

Give your clients a powerful booking and membership management experience and stay connected.

Retention

Powerful tools that help you keep the clients you've worked so hard to get.

Value

Our all-in-one platform eliminates the need for multiple different platforms ultimately saving you time and money.

Ready to get started?

Whether you have a question about features, trials, pricing, need a demo, or anything else, our team is ready to assist you!

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